Customer information

Payment

How the order total is confirmed, when payment is made and which details you should never disclose.

Payment methods and merchant details are being configured. A manager provides the current option only after checking the order.
01

Confirming the total

Product prices, discounts, delivery cost and the final total are confirmed again before payment. A cart alone is not a payment document.

02

Payment methods

At launch, payment on receipt, bank transfer or an integrated payment provider may be available depending on the delivery format.

  • Pay only using confirmed details
  • Keep the receipt or transaction confirmation
  • Business customers should request documents in advance
03

Security

Store staff must never ask for your card PIN, banking password or an SMS verification code. Do not share these details with anyone, including a person claiming to be a courier.

04

Order changes

If the order changes before dispatch, the total is recalculated. Any additional payment or refund is agreed through the same confirmed contact channel.