Customer information

Delivery

How the address, timing and delivery price for a MONUMENTO order are agreed.

Exact rates and delivery times are not published yet. They depend on the address, parcel size and carrier and are confirmed before payment.
01

Within Tashkent

A manager confirms the district, a suitable time window and the recipient phone number before handing the order to a courier.

02

Across Uzbekistan

Shipping to other cities may be arranged with an agreed carrier. You receive the cost, estimated timing and collection method in advance.

03

Receiving the order

Check the number of parcels, exterior packaging and order contents before the courier leaves or before accepting a carrier shipment.

  • Record visible transport damage
  • Photograph damaged packaging
  • Contact the store as soon as possible
04

Changing the address

The address and phone can be changed before dispatch. Once shipped, changes depend on the selected carrier rules.